Welcome to Qiongna Cai. By engaging with our services, you agree to the following terms and conditions, ensuring a seamless and delightful experience for all parties involved:

1. Booking Confirmation

   • All bookings are subject to availability and will be confirmed only after the necessary payment is received. Early bookings are encouraged to secure your preferred villa.

2. Payment Policy

   • Payments must be made in full or as per the agreed installment plan. Accepted methods include secure online transfers and other convenient payment options.

3. Cancellation & Refunds

   • Cancellations made [X days] before the check-in date will qualify for a full or partial refund. Late cancellations or no-shows may result in forfeiture of payment.

4. Guest Responsibility

   • Guests are expected to treat the property and amenities with care. Any damages caused during the stay will be the responsibility of the guest, and repair costs will be charged accordingly.

5. Check-In and Check-Out Times

   • Standard check-in is at [X time], and check-out is at [X time]. Requests for early check-in or late check-out may be accommodated based on availability and may incur additional charges.

6. Health, Safety & Conduct

   • At Qiongna Cai, your safety is our priority. Guests are expected to follow all safety guidelines and maintain respectful conduct toward staff and fellow guests.

7. Use of Facilities

   • Facilities are exclusively for the use of registered guests. Unauthorized use or inappropriate behavior may result in the withdrawal of access to certain amenities.

8. Privacy Policy

   • Your personal information is secure with us and will be used strictly for booking and communication purposes. For more details, refer to our privacy policy.

9. Special Requests

   • Any specific requirements, such as dietary preferences or additional services, should be communicated at the time of booking to ensure proper arrangements.

10. Contact and Assistance

    • For inquiries, additional information, or assistance with your booking, feel free to reach out via the contact form below or call us directly at our provided numbers. Our team is here to make your experience exceptional.